What are Instagram promotion campaigns?+
Instagram promotion campaigns are professionally managed campaigns that help creators, brands, and businesses grow their audience, engagement, or content reach on Instagram. VentrioMedia offers three campaign types: Audience Growth, Engagement Boost, and Content Reach — each available across five campaign tiers.
Which Instagram campaign is right for me?+
Choose Audience Growth if your primary goal is growing your follower count. Choose Engagement Boost if you want to increase likes and interaction activity on your posts. Choose Content Reach if you want to extend the distribution of your Reels and posts to a broader audience. Each campaign page has a full breakdown of what is delivered.
Do I need to give you my password or login details?+
No — never. We only need your public Instagram profile URL or post URL, depending on the campaign type. We never request passwords, login credentials, or any account access at any stage.
Is it safe to use these campaigns for my Instagram account?+
Our campaigns are designed with account safety as a priority. We deliver activity progressively to avoid unusual spikes, and we never request your credentials. However, we recommend reviewing Instagram's terms of service independently before ordering. Any use of third-party promotion services carries some degree of platform risk that is beyond our control.
How quickly does my campaign start?+
Most campaigns activate within 2–6 hours of order confirmation. You will receive an order confirmation email as soon as your campaign begins. Starter and Basic tier campaigns typically activate in 2–4 hours.
How is the campaign delivered?+
Campaign activity is distributed progressively across the campaign window — not all at once. This creates a more gradual, natural-looking growth pattern. You can monitor results in real time using Instagram Insights. We do not provide a separate dashboard.
How quickly will I see results?+
Campaign activity typically begins appearing within the first hours of activation. Full delivery builds progressively over the campaign window. Timelines vary by tier — please review each service page for specific delivery details.
What information do I need to provide?+
For Audience Growth campaigns, provide your public Instagram profile URL. For Engagement Boost and Content Reach campaigns, provide the URL of the specific post or Reel you want to promote. No password or account access is ever required.
What payment methods do you accept?+
We accept all major credit and debit cards, PayPal, Apple Pay, and other methods available at checkout. All transactions are SSL-encrypted. Every campaign is a single one-time payment — no subscriptions, no setup fees, no hidden charges.
What is your refund policy?+
If a campaign fails to deliver as described and the issue cannot be resolved, we work toward a fair outcome — including a campaign re-run, account credit, or refund where applicable. Contact our support team within 7 days of campaign completion. See our Refund Policy for full terms.
Can I run multiple Instagram campaigns at once?+
Yes. You can place separate orders for different Instagram campaign types simultaneously — for example, running an Audience Growth campaign and an Engagement Boost campaign at the same time. Each campaign runs independently.
How do I contact support?+
Our support team is available 24/7 via the contact form on our website. Growth and Premium tier customers receive priority response times.