What is a TikTok Video Reach campaign?+
A TikTok Video Reach campaign is a professionally managed promotion campaign that increases the views and reach of your selected TikTok video. VentrioMedia offers five campaign tiers delivering 5,000 to 100,000 views progressively over the campaign window.
How does the campaign work?+
Choose a campaign tier, provide the public URL of the TikTok video you want to promote, and complete your one-time payment. Your campaign activates within 2-6 hours. Views are delivered progressively to create a natural-looking pattern. Monitor results using TikTok Analytics.
Do I need to share my TikTok password?+
No — never. We only need the public URL of the TikTok video you want to promote. We never request passwords, login credentials, or any account access at any stage.
Is it safe for my TikTok account?+
Our campaigns are designed with account safety as a priority. Activity is delivered progressively to avoid unusual spikes. We recommend reviewing TikTok's terms of service independently before ordering. Any use of third-party promotion services carries some degree of platform risk beyond our control.
How quickly does my campaign activate?+
Most campaigns activate within 2-6 hours of order confirmation. Starter and Basic tier campaigns typically activate in 2-4 hours. You will receive a confirmation email once your campaign begins.
How quickly will I see views increase?+
Campaign activity typically begins within the first hours of activation. Views build progressively over the campaign window. Full delivery completes within the timeframe shown on each campaign card.
Which video will receive the views?+
You specify the exact TikTok video URL when placing your order. The video must be publicly accessible for the full duration of the campaign. No password or account access is ever required.
What information do I need to provide?+
You need the public URL of the TikTok video you want to promote. Your video must be publicly accessible during the campaign. No password or account access is ever required.
What payment methods do you accept?+
We accept all major credit and debit cards, PayPal, Apple Pay, and other methods available at checkout. All transactions are SSL-encrypted. Every campaign is a one-time payment — no subscriptions, no setup fees, no hidden charges.
What is your refund policy?+
If a campaign fails to deliver as described and the issue cannot be resolved, we work toward a fair outcome — including a campaign re-run, account credit, or refund where applicable. Contact support within 7 days of campaign completion.
Can I run campaigns on multiple videos?+
Yes. You can place separate orders for different TikTok videos simultaneously. Each campaign runs independently. Contact our support team if you need help managing multiple campaigns.
How do I contact support?+
Our support team is available 24/7 via the contact form on our website. Growth and Premium tier customers receive priority response times.