Yes. We never request your password, login credentials, or any account access. We only need your public URL. Your account remains fully under your control at all times.

No, never. VentrioMedia only needs your public URL — the same URL anyone can see in a browser. We have no access to your account settings, messages, or private data.

We support Instagram, Spotify, and TikTok. Each platform has three dedicated campaign types covering audience growth, engagement, and content reach for Instagram and TikTok, and music promotion, artist visibility, and artist growth for Spotify.

Every service has five tiers: Starter, Basic, Standard, Growth, and Pro. Each tier represents a different campaign scale. Choose the one that matches your goals and budget.

Most campaigns activate within 2–6 hours. Starter and Basic tiers activate in 2–4 hours. You will receive an order confirmation email when your campaign begins.

Campaign activity is distributed gradually and progressively across the campaign window. This creates natural-looking growth aligned with how platforms evaluate content performance.

Yes. Monitor your progress using your platform's native analytics — Instagram Insights, Spotify for Artists, or TikTok Analytics — which provide real-time data throughout your campaign.

For audience growth campaigns, enter your profile URL. For engagement and reach campaigns, enter the specific post or Zideo URL. For Spotify plays, enter your track URL. You can paste just the username and we will format it correctly.

We accept all major credit and debit cards, PayPal, Apple Pay, and other methods available at checkout. All transactions are SSL-encrypted.

No. The price shown is the exact amount you pay — one time, no recurring charges, no setup fees, no subscriptions.

Yes. All payments are processed through SSL-encrypted gateways. We never store your full card details on our servers.

Our campaigns deliver activity progressively to create gradual, natural-looking growth. However, we cannot control how platform algorithms interpret third-party promotional activity. Review each platform's terms of service before ordering.

Yes. You can place separate orders for different platforms and services simultaneously. Each campaign runs independently.

If a campaign fails to deliver as described and the issue cannot be resolved, we work toward a fair outcome including a re-run or refund. Contact support within 7 days of campaign completion. See our Refund Policy for full terms.

Our support team is available 24/7 via the contact form on our website. Pro and Growth tier customers receive priority response times.